The Sr. Manager, Commercial Data Management will lead the strategy, governance, and execution of master data initiatives across key domains (e.g., product, customer, supplier) to ensure data accuracy, consistency, and compliance. This role collaborates with cross-functional teams to define data needs, optimize processes, and implement MDM technologies while ensuring alignment with regulatory requirements. The ideal candidate has 8+ years of experience in MDM, strong knowledge of data governance frameworks, and a proven ability to drive data quality and operational excellence in a biotech or life sciences environment. The role will report to the Director of Commercial Data Architecture & Operations, as part of the Customer Experience Insights & Operations (CxI&O) team for North America.The CxI&O Data Operations team ensures the efficient management, integration, and governance of commercial data by overseeing cloud-based data infrastructure, optimizing ETL pipelines, and enforcing compliance standards. They enhance data quality, automate workflows, support business intelligence and advanced analytics, and collaborate cross-functionally to enable seamless data accessibility, interoperability, and strategic decision-making.
Key Responsibilities Oversee the creation, maintenance, and quality of master data across key domains (e.g., customer, product, vendor) to ensure accuracy, consistency, and compliance with organizational data governance standards.Design, deploy, and manage Master Data Management solutions and workflows to support data integration, standardization, and accessibility across business systems and functions.Collaborate with Commercial teams (e.g., Market Access, Sales, Insights) to understand data needs, build data solutions, and provide support.Manage relationships with data vendors to improve accuracy, timeliness, and capture of data assets across all functional groups.Define data quality checks to ensure data accuracy, consistency, and completeness.Enforce data governance policies and standards to maintain data integrity and compliance.Understand the lifecycle of data from acquisition to deletion, ensuring efficient data usage and storage.Analyze data to provide actionable insights for strategic decision-making.Provide training and support to cross-functional partners on data-related processes.