The Sr. Manager, Commercial Data Management will be responsible for managing relationships with our brand teams to align on, manage, and prioritize data and analytics needs to meet corporate goals. This includes defining and creating requirements documentation, prioritizing requests, and working closely with the Dev/Ops lead to set expectations, given all North America demand, in concert with the data warehouse release schedule and roadmap. The role will report to the Director of Commercial Data Architecture & Operations, as part of the Customer Experience Insights & Operations (CxI&O) team for North America.The CxI&O Data Operations team ensures the efficient management, integration, and governance of commercial data by overseeing cloud-based data infrastructure, optimizing ETL pipelines, and enforcing compliance standards. They enhance data quality, automate workflows, support business intelligence and advanced analytics, and collaborate cross-functionally to enable seamless data accessibility, interoperability, and strategic decision-making.
Key Responsibilities Collaborate with Commercial teams (e.g., Market Access, Sales, Insights) to understand data needs, build data solutions, and provide support.Document business and technical requirements ensuring that data solutions align with stakeholders’ needs and organizational objectives.Manage relationships with data vendors to improve accuracy, timeliness, and capture of data assets across all functional groups.Define data quality checks to ensure data accuracy, consistency, and completeness.Enforce data governance policies and standards to maintain data integrity and compliance.Understand the lifecycle of data from acquisition to deletion, ensuring efficient data usage and storage.Analyze data to provide actionable insights for strategic decision-making.Provide training and support to cross-functional partners on data-related processes.Support the creation and education of dashboards and reports that monitor key performance indicators (KPIs) and market trends.