At Schoenwalder Plumbing we owe our success to people and processes. This Team Member provides vital support for both, so we’re currently seeking someone exceptional for this role. The ideal candidate will be a problem-solver who has excellent communication skills and impeccable attention to detail. This person should have experience working in an office environment, performing administrative tasks, and providing support to coworkers. The ability to multitask, manage complex schedules, and meet changing deadlines is essential for the position.
Responsibilities:
Answer telephones
Handle Customer Inquiries
Assist with calendaring appointments and service calls
Daily Billing
Contacts customers via telephone to schedule work and confirm appointments
Provides office support to plumbers as needed for appointments and service calls
Help with special projects in the office, as necessary
Setting appointments for in home measurements and consultation.
Assist customers with showroom product selections
Order products for customers
Order and track products.
Qualifications:
Proven success in office coordination
Excellent written and verbal communication skills
Strong time-management and multitasking abilities
Proficiency with office applications, and aptitude for learning new software and systems
Ability to price field work orders for collecting