We are hiring a full-time Taproom/Brew Hall Manager to oversee onsite retail operations and provide coordination of events at the brewery. We are seeking a person that is self-motivated, trustworthy, hardworking, detail oriented, and comfortable taking initiative. The right candidate possesses a passion for beer, a positive upbeat attitude, a desire to make every day better, and the ability to communicate professionally to both customers and staff. Because of the high level of customer interaction, the Brew Hall Manager will first, and foremost, be an ambassador for our brewery and our culture. This position will include four scheduled serving shifts weekly plus structured operational/office hours.
The position’s responsibilities include, but are not limited to the following:
-Provide exceptional customer service and experience for Brew Hall customers
-Lead, manage, schedule, and motivate staff during day-to-day operations
-Train staff on all Wander Brewing policies and procedures
-Assist with planning and coordinating Brew Hall events
-Provide recommendations/ideas/improvements for customer service, operations, events, and physical space
-Maintain relationships with food truck partners
-Address employee and customer concerns in a timely, professional, and caring manner
-Maintain Point of Sales system
-Manage inventory and ordering of all Brew Hall supplies
-Organize and maintain inventory of Wander Brewing merchandise
-Oversee cleanliness and maintenance of the Brew Hall
-Encourage staff development by working with production team on beer education
-Maintain procedures to ensure a clean, safe, and healthy workspace
-Ensure that both customers and employees feel welcome in our space by nurturing a positive working environment
Qualifications:
-Available to work full-time (34-40 hours/week) with night and weekend availability required.
-2 years of brewery, taproom, bar, or restaurant leadership experience
-Team oriented, flexible, and can work independently
-Strong decision-making ability and sense of responsibility
-Positive attitude and ability to communicate clearly, with professionalism and enthusiasm
-Interest in the craft beer industry
-Attention to detail and ability to multi-task in a fast-paced work environment. The ability to think on your feet, learn, and adapt is key.
-A passion for every customer to have an enjoyable visit
-Excellent organizational skills and exceptional customer service skills
-Ability to work on a team and contribute to a positive work environment
Compensation:
This is an hourly position with wage starting at $22/hour plus tips
Benefits provided:
-Paid Time Off
-Paid Sick Time
-Health Care Stipend
-Technology Stipend
-Company matching Simple IRA
-Generous brewery beer allocation
-Discounts and beer allocation at ROAM Coffee + Beer
To apply for this position, please email a cover letter (including why you want this job!), resume, and three references