Client Service Associate

Job DescriptionWe are seeking a proactive and detail-oriented Client Service Associate to join our team. In this role, you will be the primary point of contact for our clients, ensuring a smooth and professional experience throughout all stages of engagement. You will work closely with our design and operations teams to deliver outstanding service and exceed client expectations.ResponsibilitiesServe as the main liaison between clients and internal teamsProvide timely responses to client inquiries and requestsMonitor and manage client accounts to ensure satisfaction and accuracyCoordinate meetings, presentations, and project updatesTrack project milestones and proactively communicate timelinesMaintain detailed records of interactions and transactionsAssist with problem resolution and escalate issues when necessarySupport account growth and retention efforts