isu billing analyst iv.
cincinnati , ohio
posted today
job detailssummary
$56.74 - $66.74 per hour
contract
bachelor degree
category computer and mathematical occupations
reference1057395
job detailsjob summary:Description:The Business Analyst/SAP provides support for a broad range of functional aspects of the SAP system as they relate to business processes and development. This position is responsible for the planning, configuration, testing and end-user support of SAP applications as well as the functional oversight of custom software development, including meter to cash with focus on ISU Billing and invoicing.Looking for an experienced ISU billing analyst
Experienced in configuring all the billing master data and rates.
Experience in building rates for gas utilities is preferred
Experience budget billing, unbilled revenue, collective billing/invoicing is preferred
Work with regulatory on implementation of new rate case and translate those into changes in SAP configuration
Implement rate changes in system; follow change management process to deploy changes to test system
Generate sample bills and validate rates calculations for changed rates
Create rate change validation documentation & approve changes to production deployment
Create sample bill print's for review with regulatory post-deployment of rate case
Upkeep Price changes in SAP to accommodate new gas charge price keys.
Business Analyst/SAP works in close collaboration with business partners, internal and external development teams and other IT staff to translate business requirements into functional and technical specifications according to the specifications of the business need. This position actively participates in the development of technical and workflow solutions, analysis of SAP application solutions options, and the creation of appropriate related documents and the delivery of final solutions to the business utilizing reports, presentations and/or visual aids. Provides leadership in working with business subject matter experts, developers and quality assurance staff to ensure deliverables are met as well as mentoring members of the IT team by assisting in the development of analytical skills, business understanding and SAP configuration. Utilizes information systems to improve efficiency and make recommendations on new system implementation or necessary upgrades that will best meet customer and Company requirements. Works on blended project teams consisting of web developers, software engineers, functional analysts and business users at various levels in the organization to deliver projects to support the Company's short & long-term strategic roadmap. Guides implementation of SAP modules utilizing internal and external IT resources effectively.POSITION DIMENSIONS:The incumbent frequently exchanges information with senior management, division management, Information Services support staff, vendors, and consultants.Minimum Qualifications:This position requires four to six years of functional SAP work experience, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities.The following qualifications are also required:
Good SAP functional module experience, including the ability to configure the specific SAP modules listed in this job description
Systems Testing and IT Implementation experience
Project Management experience
Utilities experience
Excellent analytical skills and a sense of urgency
Experience working with cross-functional teams
Experience with process mapping
Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once
Exceptional verbal and written communication skills
Experience with and passion for implementing change and continual improvement
Demonstrated fluency in business processes and process differentiation
Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
Supervisory experience and SAP certification and/or and a bachelor's degree in Information Technology, Business or Computer Science from an accredited university is preferred.location: Cincinnati, Ohiojob type: Contractsalary: $56.74 - 66.74 per hourwork hours: 8am to 5pmeducation: Bachelorsresponsibilities:
Perform project level analyses and produce concept communication materials utilizing flowcharts, narratives, and other documentation including "What if" scenarios to deliver solutions to known problems and needs assessments on user requested enhancements
Triage and troubleshoot incidents, identify and propose the solution or workaround and open/monitor vendor tickets as applicable. Perform root cause analysis on problems
Prioritize changes and communicate status to the business
Identify improvement opportunities related to SAP
Conduct data gathering and analysis to understand business strategy requirements
Evaluate current business processes to identify areas of improvement or system inefficiencies and develop innovative solutions that increase customer satisfaction and align with business strategy requirements
Understand and negotiate needs and expectations of multiple stakeholders by developing a communication process to keep others up to date on project results
Configure SAP functional modules and maintain configuration rationale documentation
Comply with Company change management processes when moving configurations into production
Participate and consult on the operation of SOX business controls and General Computing Controls related to SAP functional modules supported
May authorize use of SAP GRC firefighter accounts and analyze/approve related output after use
Establish and maintain liaison relationship with business partners and IT organization to align support efforts to meet business needs
Establish and maintain liaison relationship with third party vendors to provide effective technical solutions, develop a thorough understanding of vendor SLA's and communicate any concerns or issues to management
Contribute and, as needed, provide direction for short-and long-term planning sessions and provide feedback to ensure understanding of business goals and strategy
Perform comprehensive system testing of enhancements, patches and configuration changes. Includes development of test plans and test scripts, as well as partnering with developers during integrated unit testing and the resolution of any issues or defects encountered
Develop and monitor productivity tools and key performance indicators across multiple delivery methods for multiple audiences
Develop scripts and queries for analysis and troubleshoot data issues
Act as a liaison between the developers and the business to support development of reports and reporting tools
Coordinate tests with third-party service providers
Understand the Company's core business and functions as related to the SAP modules supporting
Ensure customer satisfaction related to application performance and end-user experience and collaborate with the technical infrastructure team to troubleshoot and mitigate performance issues as necessary
Maintain communication with the user community to keep them well-informed of system updates or enhancements
Facilitate new system integration through configuration and testing
Mentor other analysts and assign and monitor work
Assess business needs utilizing a structured requirement process (gather, analyze, document, and manage changes) to assist in identifying business priorities and advises/provides recommendations on options
Develop, write, and communicate business requirements and functional/technical specifications for the implementation of business solutions. Maintains specifications going forward in Solution Manager
Support and troubleshoot 24x7 SAP core batch process job failures
Perform related duties and responsibilities as assigned
Regular and predictable attendance is a condition of employment and is an essential function of the job
qualifications:
Experience level: Experienced
Education: Bachelors
skills:
Business Analysis
SAPEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.