Operations Excellence Analyst

A Fortune 500 Financial Firm is hiring an Analyst, Operational Excellence position. This role drives a robust first line of defense for marketing acquisition and advises marketing on how to effectively balance business growth objectives while maintaining a strong control environment. This individual will join a group of talented, operational risk experts supporting the end-to-end marketing communications across marketing. The team owns the end-to-end assessment of all the marketing and supporting processes involved. In addition, the team focuses on managing the Issue Management process as well as identifying trends and driving improvements. This includes ensuring sound controls are in place within a constant changing environment. This individual will be responsible for supporting the first line of operational defense risk activities for Marketing. This includes the close partnership and support of teams that acquire cards through various channels including Email, Paid Search, Media, Phone, Site, Natural Search, Digital and Direct Mail.This is not a currently open position. This is to build a pipeline of those interested and qualified for future openings.The Details:1 year full time contract, potential to extend based on performance and budgetHybrid in Lower Manhattan 3 daysBenefits provided including Health, Vision, Dental, 401k, and more!Key Responsibilities: The Analyst will be responsible for leading the implementation of operational risk management processes, including:Partner with a team of high-performing Control Management professionals that manage the end-to-end compliance processes, liaising with partners including Marketing, Business Compliance, General Compliance Office, Operational Risk Governance Group, Digital and Operational ExcellenceSupport large-scale operational risk programsProcess Risk Self-Assessment Program (PRSA)Corrective Action/Operational Risk EventsNew initiatives and capabilities risk assessmentMonitor, address and manage control deficiencies