Unit DescriptionSodexo is currently seeking a Quality Assurance Manager to join our Central Team supporting a Lead Food Manufacturer. The Quality & Compliance Manager for Sodexo’s Client has operational responsibilities for Quality Compliance in the account. This is an important role on one of Sodexo’s largest Integrated Facility Management (IFM) client-accounts that has wide exposure to senior management providing a unique opportunity to learn the company’s varied and diverse activities and has great opportunities for future career progression. The Quality & Compliance group provides support across all services being delivered across the account. The group conducts audits, provides input into training and quality investigations, all of which to ensure regulations are satisfied.This position is remote, however should be close to key client locations in NJ, PA, NC, OH, some travel may be expected within the US at other client sites.Key Responsibilities:
Delivery of quality and compliance support to the Sodexo operational teams on the account.
Develop quality standards and practices for the account, in alignment with Sodexo and client quality programs
Perform audits of services that Sodexo provides to Client across 20+ sites. These services include operations and Maintenance, Janitorial Services, Waste Management, Uniforms, and Facilities Management (e.g. buildings/equipment maintenance, calibration, qualification).
Develop and continuous improvement of the Quality Management System for Sodexo’s business.
Work with Client and Sodexo teams to investigate root causes, analyse and implement corrective action and preventative actions, particularly where deficiencies are noted.
Present quality-related topics to local management; both FM and Quality.
Perform investigations and special projects as required by Sodexo senior management locally and the Quality and Compliance Team.
Maintain communication with key Sodexo and client personnel.
Provide guidance and assistance to Quality and Compliance staff (Sodexo and client).
Conduct training in Quality and QMS topics, to the wider Sodexo operations team.
Execute various processes (e.g. QMS / documentation control, change control, risk management, non-conformance and CAPA management, 3 rd party management) in compliance to relevant standards.
Key Performance Indicators (KPIs) or “What it will look like when you are doing the job well”
Successful client and regulatory audits of Sodexo activities across the all client sites.
Timely reporting and investigation of quality-related incidents and audits.
Added value to the business by implementing efficient, standardized systems and processes.
Good team player, with the ability to be self-managed.
Flexible to perform ad hoc assignments (special audit requests, serious quality investigations, due diligence etc.)
Continuous development of technical and business skills and knowledge
All contractual KPIs met / exceeded
Experience and Requirements:
A Bachelors degree or equivalent experience
2-3 years of relevant experience.
Candidates should have a solid grounding and practical experience in working in the Pharmaceutical/ Food environment, particularly in a GXP Quality function, laboratories and facilities management area. The candidate should have an in-depth knowledge of working in a Pharmaceutical/ Food regulated (GxP) environment, and the standards that must be met to assure safety and product quality.
The candidate should also have a good background in auditing.
Ability work in a matrix organization
Reporting: Ability to write persuasive and effective reports and communications, which clearly define findings and their causes, and recommendations made.
Analytical Skills: Must possess strong analytical skills. The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem and have the ability to apply Quality Risk Management processes to evaluate the consequences of choosing each alternative.
As this role interacts with senior client representatives and senior Sodexo staff, excellent communication skills (verbal and written) are required, with an ability to recognize the values within different cultures and acknowledge different ways of working.
Learn more about Sodexo’s Benefits (https://bit.ly/2EVNezw) Not the job for you?At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care and Senior Living locations across the United States. Continue your search for Facilities Management jobs (http://bit.ly/SdxFMjobs) . What We OfferSodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.Qualifications & RequirementsBasic Education Requirement - Bachelor’s Degree or equivalent experienceBasic Management Experience - 3 yearsBasic Functional Experience - 3 yearsof experience in QA or R&D in a food manufacturing environment with knowledge of food processing regulations (e.g., USDA, FDA)Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.Location US-NJ-Camden | US-NJ-CamdenSystem ID 971375Category FinanceRelocation Type NoEmployment Status Full-TimePosted Range $55200 to $101640Company : Segment Desc CORPORATE SERVICES SEGMENT (US)Remote