Brand & Content Marketing Manager

What you’ll do in the role…Act as a guardian of Delano, Our Habitas & SLS brand identities, building assets, guidance and tools to ensure thoughtful, memorable and compelling communication at every point in the guest journey.Lead global brand social media channels and strategy, inclusive of social media guidelines for local market channels, monitoring quality and performance. Identify and adapt to trends and maintain an always-on exchange with property accounts. Commission and manage global content creation and support community management.Use keen eye for design and understanding of brand to evaluate and feed-back on creative, and support brand and hotel photoshoots.Champion content creation and a seamless user experience across brand websites, including making image and copy updates directly within the CMS. Develop new webpages and implement user journey improvements in collaboration with E-commerce team. Support properties in managing CMS revisions, including training and troubleshooting as needed. Manage annual e-mail marketing campaign calendar, including creation of global brand email campaigns and review of hotel campaigns; report on performance and optimize content based on key learnings. Oversee content updates for transactional emails and templates. Experience with Revinate is a major plus.Create and implement multi-channel campaigns, working with Revenue Management and Digital/E-commerce teams to ensure smooth execution across owned, earned and paid channels, including the website, digital marketing, organic social, paid social, PR, e-mail marketing and more.Serve as a support for property marketing teams on creation and execution of marketing plans that drive commercial results.Collaborate with the Dis-loyalty team to promote Ennismore’s membership program across brand owned media channels; concept unique brand experiences and activations for members and to generate new sign-ups.Partner with E-commerce team to drive traffic and conversion on brand.com, optimizing digital campaigns, and ensuring all content is on-brand across SEM, SEO, business listings/directories, and paid social/media.  Support and execute global brand initiatives, building a cohesive support plan to ensure that we activate ideas to maximise impact from PR, digital, content & events.Develop and track key campaign metrics, presenting results to a variety of stakeholders.