CEG Delivery Business Operations Mgr

What you get to do in this role:Business Operations:Track and manage Product Operations headcount.Manage and maintain the budget, gather required inputs from leadership team and orchestrate department level reporting with Finance.Manage Priority QBR cadence, accompanying deliverables and drive consistency of reporting.Assist in organizing strategy and planning sessions and deliverables.Manage office and space planning requirements.Engage and connect with other operations managers in UTG and beyond as required.Be a thought-leader and influencer creating clarity out of ambiguity.Communications Management:Provide guidance and help establish a culture that continuously strives towards best practices and operational excellence, while having fun.Drive and evolve our plan for internal employee communications in a timely, relevant and engaging manner.Implement thoughtful, innovative and engaging communications that build on and enhance ServiceNow’s purpose, culture, and strategic priorities.Produce creative, relevant newsletters, All Hands decks, Now at Work posts, etc., rooted in our priorities; continually experiment with content to drive engagement.Identify and recommend creative ideas to improve business operations and communications – be proactive.Moderate social channels and constantly work to create authentic and engaging social/digital moments to support our culture.Coordinate, scope and advise VP and leadership team involvement in internal events as needed.Leverage listening or evaluation tools, analyze insights, and iterate plans and leadership messaging accordingly.