Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
We have an immediate opening to join our team supporting our Patient Nutrition Management System called HealthTouch. HealthTouch is used in over 500 hospital diet offices throughout the US. HealthTouch is used to order, document, track, and manage the food ordering and production of all patients’ meals. All meal orders are entered in to the HealthTouch system and because HealthTouch is interfaced with the facilities ADT and OE system, HealthTouch is automatically updated whenever a new patient is admitted, discharged, or transferred within the facility. Patient’s dietary orders are also interface to allow the system to filter out the food items that are not permitted. Tray tracking, nutritional analysis, and order history are standard processes within HealthTouch.
Some of the services we provide to our customers are;
Travel on site to install and configure systems.
Travel to a site to provide operations training.
Provide training via phone and web based conferencing.
Provide comprehensive phone support with our web based remote access solution or via VPN.
Advanced hardware configuration and replacement.
The ideal candidate would have;
The ability to work independently.
Great verbal and written skills.
An above average knowledge of all Windows OS’s, including server.
Very skilled in using Microsoft Office, especially Outlook.
Ability to multitask, to work under pressure, to meet deadlines, and manage projects.
Some travel is involved, and a neat and authoritative presences is required. Travel is approximately one week per month.
Knowledge of a hospitals diet office procedures and/or HL7 language is a BIG plus.
About MCR Technologies
Listening and supporting food services clients for years positioned us to launch HealthTouch® in 1998. This is when we began providing solutions to the healthcare industry. We continuously value relationships, trust and growth with our clients. In fact, many facilities that we started working with back then are still our clients today. These long time partners have helped evolve HealthTouch® into the robust cloud solution that it is today.
Read more about us here: About Us - MCR Technologies (healthtouch.net)
Compensation: $20.00 - $25.00 per hour
We deliver a solution that is a balance of operation and top notch user experience. The end result is a customized experience that caters to your specific facility need.
Our Story
Listening and supporting food services clients for years positioned us to launch HealthTouch® in 1998. This is when we began providing solutions to the healthcare industry. We continuously value relationships, trust and growth with our clients. In fact, many facilities that we started working with back then are still our clients today. These long time partners have helped evolve HealthTouch® into the robust cloud solution that it is today.
Our Clients are our Development Partners
We believe that nothing comes close to the value of understanding our clients’ environment. This way we know we’re building the solution for the business need in addition to the end-user. There is no better partner than our clients – they are here with us through every new feature and new functionality. They are not just our audience, they are HealthTouch partners.
Our Promise
We strive to be the best solution for the healthcare environment. We always strive to better understand the ever-changing needs, goals and priorities of the industry in order to fully support the staff involved in making an exceptional patient experience. From Dieticians to Clinical Nutrition Managers and Food Service Directors, we’ll continue to offer our support in service and technology to help foster success.