Job Description:
We are seeking a motivated and professional Client Relationship Representative to join our team in New Orleans, LA. In this role, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded. Your ability to communicate effectively, manage relationships, and provide outstanding service will be key to your success.Responsibilities:Serve as the main liaison between clients and internal teamsUnderstand client goals and align them with appropriate solutionsDevelop and maintain strong, long-term client relationshipsEnsure timely and successful delivery of services according to client objectivesResolve client issues and concerns promptly and professionallyIdentify opportunities to grow accounts through upselling or cross-sellingProvide regular updates and performance reports to clients and leadershipCoordinate with various departments to fulfill client requirements