Job Details

ID #54239806
Estado California
Ciudad San francisco bay area
Full-time
Salario USD TBD TBD
Fuente California
Showed 2025-07-28
Fecha 2025-07-28
Fecha tope 2025-09-26
Categoría Admin/oficina
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Office Manager & Dispatcher for Mason Plumbing

California, San francisco bay area 00000 San francisco bay area USA
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DISPATCHER for Diamond Certified Plumbing Company (san rafael) included in "Best of the County 2025" Best Plumbers

compensation: $25-35/hour DOE

employment type: full-time

Mason Plumbing, Inc. is a family owned, mom and pop plumbing company hiring an office manager who will also be our dispatcher. We have been in business for over 20 years. We need you to hit the ground running handling all the calls so we can focus on maintaining the level of quality service and customer satisfaction we take pride in. Our customers are our #1 priority and we need you to help us keep up the great work.

We are looking for a reliable dispatcher to act as a communication point for all company calls. Most importantly you should always maintain a positive and helpful attitude with all clients. You must be an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. You will also be our office manager handling payroll prep, employee onboarding and departure, invoicing, payment processing, and more. You must pass a background check prior to hire. References are required and will be checked prior to hire.

Duties:

Take calls and maintain call logs

Schedule jobs

Communicate with field technicians so they are set up for success

Communicate with clients for all scheduling

Manage the office

Payroll

HR duties including employee onboarding and departure paperwork

Payment processing

and more

Skills:

Minimum 1 year experience as a plumbing dispatcher

Minimum 4 years work experience, preferably in construction industry

Office management skills

Good computer skills

Fast and accurate data entry

Must be organized, detail oriented, quick, calm, and resilient

Excellent verbal communications skills

Must have good grammar and spelling

Need to be able to problem solve

Must be a self starter, motivated, and independent

Must pass background check

References are required and will be checked.

Only qualified candidates should apply.

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