The potential candidate must be eligible to work legally in the US. Be willing to use their car to make home visits.
Key Skills:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and office management software.
Excellent organizational and multitasking abilities.
Strong verbal and written communication skills.
Attention to detail and time management.
Problem-solving and decision-making under minimal supervision.
Have knowledge of ADP WFN a plus
Duties include but not limited to,
Administrative & Clerical Duties:
Answer phones & emails: Handle inquiries from clients, families, and caregivers.
Scheduling: Coordinate shifts for caregivers, manage time-off requests, and cover shifts when staff call out.
Maintain client and caregiver files: Ensure all documentation is up to date and compliant with regulations.
Data entry: Input new client info, caregiver details, and service records into agency software or spreadsheets.
Prepare reports: Weekly/monthly reports for management or regulatory bodies.
Client & Caregiver Support:
Onboarding new clients: Process paperwork, schedule assessments, and explain services.
Caregiver onboarding: Process background checks, certifications, training records, and contracts.
Service documentation: Track visit logs, incident reports, and care notes.
Follow-up: Conduct client satisfaction calls or caregiver check-ins.
Compliance & Licensing:
Monitor certifications: Track CPR/First Aid and license expiration dates for caregivers.
Regulatory compliance: Ensure documentation meets health department or Medicaid/Medicare standards.
Audit preparation: Assist with internal and external audits.
Financial & Billing Support:
Invoice clients or insurance: Based on hours worked or services rendered.
Process payroll hours: Collect and verify caregiver timesheets for payroll processing.
Track payments and balances: Communicate with clients about billing questions or outstanding invoices.
Supplies & Office Management:
Order office and care supplies: PPE, forms, printer ink, etc.
Organize office records: Both physical and digital filing systems.
Coordinate maintenance: IT or facility-related issues.
Keep office neat and tidy
Assist with Marketing and promoting services
Please email a copy of your resume.