Mighty Pilates Studio is looking for an outgoing and engaging front desk guest associate for a part-time
position, specifically on Tuesday (PM), Wednesday (PM), Thursday (AM), and a Sat or Sun - these hours
are subject to change. Our studio is home to a refreshing and inviting environment located in the Berkeley Elmwood area on Ashby Ave. We have built an amazing community and want someone to support the continued growth. The studio has a refreshing, modern feel and our classes are high energy. Front desk associates make an hourly wage of $19 and we offer all employees 4 free staff classes monthly + $5 drop ins, employee discounts, sick time accrual, and reasonably flexible scheduling requests and make up hours. (usually in the form of shift swaps or coverage for another front desk employee).
We are looking for someone who can ideally work 2-4 shifts per week with weekend availability.
Guest Services are responsible for the following:
Maintaining the Mind Body Online database (checking in for classes, making cancellations,
maintaining class and/or private appointment schedules, setting up user profiles, pulling attendance
reports, adjusting/rescheduling/canceling trainer class schedules where appropriate, running client
purchases, adjusting errors in client's accounts, etc).
Assisting trainers with studio schedules, shift coverage requests, and client information.
Light reporting/marketing initiatives at owners' request.
Moderate studio maintenance, cleaning, and order of fitness rooms.
Keeping on top of studio supplies, paperwork on hand, paper schedules, etc.
Being present at desk to field phone calls and assist walk-ins.
Welcoming new clients into studio, providing tours and health profile forms.
Maintaining healthy business by discussing class/private packages and options.
Answering client questions about classes, trainers, Pilates, etc.
Being the face of Mighty and a welcoming first point of contact for clients!
The position is ideal for someone who is passionate about fitness, health, and wellness, and
is excited to spend a couple of days a week in the studio environment. We are seeking people who are friendly,
approachable and enthusiastic about helping our clients feel right at home. You will offer a wonderful
guest experience before and after classes, assisting with questions and concerns while utilizing resourcefulness and business acumen to accomplish front desk duties.
Requirements:
Energetic, positive, friendly, caring
Reception and/or Sales experience
Interest in Pilates or personal fitness
Passion for health and well-being
Excellent computer skills (experience with Adobe and MindBody Online are a plus but not a
requirement).
If you're interested please reply to this posting with your resume and little bit about you. We hope to chat with you soon!