Hotel in Mountain View is looking for a front desk/night audit agent to join our team. Must be able to work holidays/weekends. We are looking for a individual who is professional, personable, and able to work well under different circumstances. Prior hotel experience preferred, but not necessary.
Primary duties include assisting guests with checking in and out of the hotel, in addition to helping guests with any questions or needs during their stay. The desk clerk will also be responsible for answering phone calls and making reservations. Maintaining good customer service while making effective decisions is a crucial part of the front desk clerk's duties.
Job Duties include (but not limited to):
- Process credit card card payments.
- Must be able to multi task.
- Must be reliable and dependable.
- Must be able to handle stressful situations in a calm, professional manner.
- Must have general computer skills and ability to quickly learn to use industry specific software.
- Must have professional phone etiquette.