Position Summary
This full-time position, located at our beautiful 433-space, 55+ manufactured home community in Oceanside, will work in unison with the community manager to assist in the park operation and with resident relations. There will be daily interactions with residents, prospective residents and vendors, as well as office duties including basic bookkeeping functions. The ideal candidate will possess strong customer service and superb organizational skills, and have a friendly, helpful disposition.
Company overview
Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service. Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.
Company Core Values:
Transparency
Accountable
Integrity
Teamwork
Excellence
Position Performance Objectives
Open/close the park office
Reception of park phone calls, respond to resident inquiries and email communications, and assist with inquiries from residents, prospective buyers/renters, and any other "visiting" person(s)
Collect rent, reconcile, batch, prep, post to Rent Manager; make deposits via check scanner
Input meter reads
Accept Applications for Residency and process Rental Applications
Draft various notices associated with property management for distribution to residents
Collect, open, route daily mail
Create Service Tickets with direct involvement for follow through, documentation, resolution, and close tickets
Maintain resident files
Maintain various books and records related to the community operation
Interact with vendors and monitor their insurance certificate expiration dates
Schedule clubhouse reservations
File paper document and/or scan and save documents to various software
Other duties as assigned by the manager
Key Competencies:
Proficiency with word processing and spreadsheets;
Understanding of landlord-tenant law and leases;
Provide commitment to the highest standards of integrity;
Has strong writing skills and experience;
Maintain trustworthiness and perform duties with the utmost confidentiality and accountability;
Has strong computer skills and advanced proficiency in Microsoft Suite and G-Suite and ability to learn new programs;
Has the ability to work efficiently, handle multiple projects with appropriate prioritization, adhere to quick deadlines and adapt to evolving circumstances;
Has strong people skills and ability to work well with others;
Has the ability to execute phone calls and send letters on behalf of company;
Hold outstanding interpersonal communication skills (written and oral);
Bring enthusiasm, creativity, patience, good judgment and flexibility to their work;
Has the ability to work both independently and in a team environment;
Possess excellent organizational skills with high accuracy and attention to detail.
Physical Requirements:
Has the ability to work at the mobile home park office in front of a computer screen/typing approximately 80% of a typical working day;
Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.
Experience requirements:
Has a minimum of an AA degree
2 years' experience in an office environment
Leasing or property management experience, desired
What we offer:
Medical, dental and vision benefits
401k plan with company match
10 paid holidays
5 vacation days first year, accrual begins immediately
Hourly Range: $20 - $23 per hour, 40 hours per week, with potential for overtime and/or weekend hours
Location: Oceanside, CA 2058
If this position caught your eye, apply now online.
We are an equal opportunity employer.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://starmanagement.isolvedhire.com/jobs/1135355-43856.html