Client Service Associate

Job DescriptionWe are currently seeking a dedicated and professional Client Service Associate to join our team in Madison, WI. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met with efficiency, care, and accuracy. Your ability to build strong relationships and provide exceptional service will be key to your success.ResponsibilitiesAct as the liaison between clients and internal departmentsProvide timely responses to client inquiries via phone, email, or in-personMaintain accurate client records and documentationSupport account managers with service requests and client onboardingResolve issues with professionalism and follow-throughEnsure a high level of customer satisfaction and service qualityAssist with administrative tasks as needed