Client Service Associate

Job DescriptionWe are currently seeking a Client Service Associate to join our dynamic team in Madison, WI. The ideal candidate will act as a liaison between our clients and internal departments, ensuring outstanding service, clear communication, and effective support. This is a great opportunity for someone with a customer-focused mindset and a passion for helping others succeed.ResponsibilitiesServe as the primary point of contact for client inquiries and service needsManage client relationships, ensuring satisfaction and timely issue resolutionCoordinate with internal teams to deliver effective staffing solutionsPrepare and maintain reports, documentation, and service recordsAssist with onboarding and follow-ups with placed candidatesIdentify areas for service improvement and contribute to strategic initiatives