IT Infrastructure Admin

How this position supports the vision includes the following, but is not limited to: Infrastructure administration (including backup, recovery testing, e-mail systems including e-mail web server, internet access, office systems, applications support, VOIP phone system management, shipping systems management). Support server, network and desktop hardware, software and applications. Roll out hardware and software to ensure optimal deployment of resources. Manage small to medium sized projects according to agreed upon budgets and schedules. Assists with technology planning through ongoing research. Provide Tier 2+ technical support for Fait end customers, internal staff, and sales reps Provide Tier 1 technical support for Fait owned eye clinics throughout SE Wisconsin including onsite visits. Maintain and develop server virtualization environments and virtual servers Configure and maintain containerized application environments through Kubernetes, managing deployment pipelines, container orchestration, and infrastructure-as-code practices to ensure scalable, resilient, and secure microservices architecture Deploy applications to on-premises and cloud environments Firewall and VPN management Maintain, critique, and further develop and implement security, change control, patch management, compliance, incident response, and access control policies and procedures. Perform regular vulnerability assessments on WVA’s networks and remediate any found vulnerabilities.  Regularly test, critique, and develop further Disaster Recovery plans. Maintain client confidence and protect operations by keeping information confidential. Report to and coordinate projects with CTO.  Deal with outside vendors to accomplish any of the above tasks. Work as a team with all functional work areas. Participate in ticket coverage and on-call support after hours with team rotation.   Mentor/train Infrastructure Admin Support/Interns when requested  Lead knowledge pool/SME meetings when requested