Job Summary:
The Indianola Country Store is a family-owned business in the small beach community of Indianola, WA. The store provides a selection of basic grocery items in addition to preparing made-to-order deli sandwiches, pizzas, espresso drinks as well as premade breakfast items, soups and paninis.
The Assistant Manager – Closing Shift position is full-time and is responsible for supporting the Owner/Manager with day-to-day operations of the store. This position will work alongside co-workers on the closing shift (typically Noon or 1:00 pm until 8:30 or 9:00 pm). This position will oversee and supervise Store Associates and will provide training and guidance while helping to encourage and motivate staff to achieve success as a team. The Assistant Manager will lead by example and ensure that all duties and responsibilities are completed to expectations. The Assistant Manager will also assist with planning/coordinating food preparation, scheduling, ordering, as well as various opening/closing duties.
Duties and Responsibilities:
The Assistant Manager must be able to perform various duties and responsibilities while working in a fast-paced kitchen environment. Those duties and responsibilities include, but are not limited to:
Operation and maintenance of the point-of-sale system including, inventory tracking, item setup, customer tracking and preparing and reviewing reports
Ensure adherence to company policies, procedures and standards
Develop and enforce health and safety rules
Assist with training of new employees
Inspire and encourage other staff to ensure quality performance and high morale
Ensure alignment with goals and objectives by clearly communicating expectations and providing helpful feedback
Helping to plan and implement strategies to attract customers and increase revenue
Greet and assist customers, monitor customer satisfaction and resolve customer service issues and complaints
Develop and maintain customer relationships
Prepare various food offerings including sandwiches, pizzas, espresso drinks, and premade items to a preferred standard in an efficient manner
Plan, coordinate, and track daily tasks to ensure satisfactory completion
Maintain the appearance of the store through regular cleaning, vacuuming, mopping and dusting
Other duties as assigned
Skills and Qualifications:
Excellent customer service skills
Good verbal communication and interpersonal skills both with coworkers and customers
Strong work ethic and ability to multitask
Ability to work flexible hours (nights and weekends)
Good time management and ability to prioritize assigned tasks
Ability to work as part of a team
Work Environment and Requirements:
Applicant must be 21 years of age or older
Work is performed at the store, in-person (no opportunity for remote work)
Occasionally required to lift and move up to 25 pounds
Must provide or obtain a Food Handler’s Permit within one week of hire
Willingness to obtain Certified Food Program Manager certification and Mandatory Alcohol Server Training (MAST) permit
Previous retail experience in a grocery and/or restaurant setting required
Previous management experience preferred
Wages and Benefits:
Starting wage is negotiable depending on qualifications
Eligible for overtime
Paid sick leave
Employee discount