Vacancy caducado!
Req ID: RQ166792Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret/SCIJob Family: Network EngineeringSkills:Help Desk Support,Network Monitoring,Network Operations,Solarwinds,Trouble TicketingCertifications:Security + Certification - CompTIAExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:Join our technology leading team of men and women in solving some of the world’s most complex technical challenges. GDIT is seeking an enthusiastic Network Engineer seeking to expand his/her experience in the IT field by joining our Network & Help Desk Support team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Langley AFB, Va.The Network Operations Center team supports the Air Forces’ Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center (DOC). Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise.The Network & Help Desk Support Engineer will:
Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies on a 24-hours-a-day, seven (7) days-a-week basis
Monitor all nodes for operational integrity
Respond to trouble calls
Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions
Populate and examine trouble and error logs for troubleshooting and capturing metrics
Provide technical support to resolve the problem or escalate to the appropriate level
Monitor and administer network tools for troubleshooting and metrics for trends analysis
Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
Provide technical support in data network planning, engineering, and design
Report all trouble calls upon receipt to the MCC in the DOC and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander
Provide quarterly metrics illustrating trends and workload to the COR in the form of a PowerPoint presentation
Minimum Requirements:
TS/SCI Clearance
Minimum of three (3) years’ of network operations related experience
Possess IAT Level II - Security Plus Certification
Demonstrated knowledge of network monitoring tools
Shift work
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Vacancy caducado!