Job Description As a valued colleague on our team, you will contribute to assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success, as well as collaborate with team in communicating and collaborating with key stakeholders across the enterprise, and understanding business objectivesTHE IMPACT YOU WILL MAKEThe Business Account Management Solutions - Risk Management - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
Monitor and identify risks to a group or the organization.
Coordinate risk activities across groups.
Analyze risks and collaborate with team to develop solutions.
Partner with teams and business groups on risk mitigation strategies.
Implement plans or decisions to avoid risks or mitigate their impact.
Qualifications Minimum Required Experiences
4 years
Bachelor degree or equivalent
Desired Experiences
Ability to provide timely assistance and support, primarily by phone, for selling policy inquiries
Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
Influencing including persuading others, and resolving conflict
Experience gathering accurate information to explain concepts and answer critical questions
Experience identifying measures, or indicators of performance, and the actions needed to improve or correct performance to achieve desired outcomes
Communication including excellent communication in writing or verbally. Must possess competent typing skills to document cases in a succinct and clear manner.
Relationship Management including managing and engaging stakeholders, customers, building relationship networks, etc.
Operational Excellence including improving operations through lean management
Collaborating with peers and customers with different functional expertise respectfully and cooperatively to work toward a common goal
Analyze selling policy risks and collaborate with team to develop solutions
Business Insight including advising, interpreting customer and market insight.
Tools
Excellent Verbal and Written Communication
Skilled in Excel, Word
Data Analysis
Gap Analysis
Governance and Compliance Skills
Impact and Risk Assessment
Risk Mitigation
Policy Creation or Improvement
Experience using Salesforce CRM
Understanding of Collateral UW
Experience with DU input and Output
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].