Customer Service Assistant

Job DescriptionWe are seeking a Customer Service Assistant to join our growing team in Houston, TX. The ideal candidate will be responsible for handling client inquiries, providing accurate information, and ensuring a smooth and professional customer experience at all times. This is a full-time role designed for someone who thrives in a fast-paced environment and values customer satisfaction above all.ResponsibilitiesAnswer and respond to customer inquiries via phone, email, and in person.Resolve customer concerns with professionalism and efficiency.Maintain accurate records of customer interactions and transactions.Provide product and service information clearly and concisely.Assist in improving customer service procedures and practices.Collaborate with other departments to resolve issues and ensure a seamless client experience.Follow up with customers to ensure resolution and satisfaction.