Job Description
We are currently seeking a motivated and detail-oriented Customer Service Liaison to join our growing team in Houston, TX. This role serves as the bridge between our clients and internal teams, ensuring a seamless and positive customer experience throughout all stages of communication and support.ResponsibilitiesAct as the primary point of contact for customer inquiries and service-related concerns.Manage and resolve customer issues efficiently and professionally.Collaborate with internal departments to provide timely solutions.Document interactions and maintain accurate customer records.Identify areas for improvement in customer service processes.Deliver consistent, high-quality communication with a focus on customer satisfaction.