Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.Job DescriptionThe Change Management Analyst plays a critical role in ensuring key change initiatives are implemented and adopted across the organization and measured frequently for success.This position is on-site in Knoxville, TN
Support the implementation of change initiatives across multiple enterprise initiatives
Track progress, report, and manage issues/risks of change management initiatives, adapting as needed
Partner with stakeholders across the business to support the roll out of change methodologies, tools, and templates at an enterprise-level
Coordinate and facilitate a network of change agents and sponsors across the company
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
Qualifications
Bachelor’s degree in business, human resources, communications, technology or other related field, or equivalent work experience
Exposure to change management methodologies (ex - Prosci, ADKAR, others), tools, and approaches
Change management certifications a plus
Familiarity with project management approaches, tools and phases
Strong presentation, verbal and written communication skills
Proficient business acumen and understanding of organizational issues and challenges
Strong decision-making and problem-solving abilities
Excellent ability to analyze data and make data-driven decisions
Ability to use relationship-building and communication skills to influence others
Strong stakeholder management skills
Additional Information
Ability to use relationship-building and communication skills to influence others
Strong stakeholder management skills
General office work requiring sitting or standing for long periods of time
37822Pilot is an Equal Opportunity Employer. Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.