Reference #: 4423245
THE POSITION
Are you an experienced and motivated administrative professional with exceptional organizational skills? If you are looking for a rewarding career in public service and want to make a difference in the lives of those who live in your community, a Clerical Assistant 2 position is for you! The Department of Human Services (DHS) is actively seeking clerical staff for the Allegheny County Assistance Office (CAO). Apply today for this exciting new opportunity!DESCRIPTION OF WORK
In this position, you will provide clerical support to the Income Maintenance Caseworker (IMCW) staff, and maintain client confidentiality while ensuring department programs and services are provided in a timely and effective manner. You will perform data entry and resolve discrepancies on client registration forms; scan and attach documents to applications, and import completed benefit applications into a computer system. You will also process all incoming and outgoing mail, maintain a filing system, manage phone calls, and greet visitors.Interested in learning more? Additional details regarding this position can be found in the .Work location will be determined based upon operational need:Piatt District Office - 301 5th Avenue, Suite 380, Pittsburgh, PA 15222
Warner District Office - 332 5th Avenue, Pittsburgh, PA 15222
Greater Pittsburgh East District Office - 5947 Penn Avenue, Pittsburgh, PA 15206
Southeast District Office - 220 Sixth Street, McKeesport, PA 15132
Work Schedule and Additional Information:Full-time employment, 37.5 hours per week
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
Travel and overtime as needed
Telework: You may have the opportunity to work from home (telework) full-time. Telework opportunities may be available based on seniority. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to a district office.
Salary:In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Six months as a Clerical Assistant 1 (commonwealth title); or
Graduation from high school; or
An equivalent combination of experience and training.
Other Requirements:
You must meet the . For more information on ways to meet PA residency requirements, follow the and click on Residency.
Hiring preference for this vacancy may be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation.
How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements ay eliminate you from consideration for this position.
Veterans:Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at .
Telecommunications Relay Service (TRS):711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.