Reference #: 4450578
THE POSITION
Allegheny County Department of Human Services, Area Agency on Aging is seeking hard-working, forward-thinking applicants who are dedicated to helping assist Allegheny County residents, 60 years of age and older, to live safe, healthy and, when possible, independent lives. If you are passionate about this field of work, we look forward to hearing from you!DESCRIPTION OF WORK
As an Aging Case Aide 2, you will assist consumers and their advocates to better understand and obtain information on community services and resources available to meet their individual needs. Duties include maintaining and disseminating data base and written information about aging programs, resources, services, and benefits applications and assisting in compiling consumer contact report data. You will also provide back up to the SeniorLine to take messages, complete Reports of Need for consumer situations described as having the potential to meet protective services requirements, and answer questions as needed.You will work directly with consumers to explain eligibility requirements and services provided by community agencies as well as prepare applications for services and provide assistance during home and office visits. All consumer interactions will be documented in the Social Assistance Management System (SAMS) and SAMS/IR database in an accurate manner. This position also serves as a backup for all bulk mailing requests, including materials requests for information fairs and speaking engagements.Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Salary:In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Aging Case Aide 1; or
Two years of public contact work, including one year in a human services program; or
Any equivalent combination of experience and training.Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
Hiring preference for this vacancy may be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected] Relay Service (TRS):711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.