Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)Job SummaryThe Comcast Cloud team is seeking an experienced OpenStack engineer to help us design, build and operate a highly resilient and performant platform for critical Telco and Enterprise applications.Job DescriptionWe are looking for a candidate that has strong OpenStack private cloud engineering and/or operations experience, any RedHat and/or Ceph storage experience is a plus. Be part of a dynamic DevOps team responsible for all aspects of the cloud platform including maintaining the hardware, OS, middleware, storage systems, networking, virtualization software, orchestration software, cloud tenant administration and capacity management. The variance in work makes the day to day work interesting. One day you can be troubleshooting a hardware problem, tor performing upgrades, or writing code for an automation playbook or perform QA performance testing on the equipment. There will be opportunities to work on some of the latest cloud technologies as we work to help design, deploy, and operate the next generation cloud platforms. We work closely with our customers and operate the platform in a way to ensure it’s highly reliability. As we are a DevOps team, there will be an expectation to support maintenance work in some evenings and be part of an on-call rotation with the team. Important aspects of our team culture we encourage are always supporting one another, building trust, collaborating, openly communicating, sharing ideas, and growing with continuous learning. Core Responsibilities
Be part of a DevOps cloud team that works closely together on the design, automation, building, testing, deploying, and operating of OpenStack cloud s with associated Ceph storag e that is consistent with product and technical roadmaps.
Responsibilities may include troubleshooting and fixing HW/SW problem s as they arise, working to limit downtime and impact on tenant applications. Perform deployments, upgrades, configuration changes, security updates as required to meet business objectives and deadlines.
Partners with Engineering project Manager to provide consultative direction and develops long term objectives and plans to determine resources, technology, and course of action to achieve results.
Works with Other members of cross functional teams, joint ventures, third party vendors and Company’s product managers and marketing teams to deliver quality products, in a timely fashion, that meet defined requirements. Establishes and maintains working relationships within GTO , product development teams, joint ventures, vendors, and contractors.
Participates in Company product lifecycle process. contributes to and/or Creates product and technical requirements, detailed design Documents including transaction, capacity and bandwidth models, systems definitions, and operational procedures as part of this process.
Understands key business drivers and applies the knowledge of internal/external business issues to improve products and services.
Anticipates and Interprets customer needs, assesses requirements, and identifies solutions.
Ensures that projects are properly accepted into the Engineering team, worked on timely and efficiently and smoothly transitioned into quality assurance and operations teams.
Interprets internal/external business issues and recommends complete solutions based on best practices and Proven technologies.
solves complex problems. Takes a broad perspective to identify innovative solutions.
Provides guidance for the performance and reliability of various cross platform applications and services. Ensures that system failures are restored in a timely manner .
Participates in the review of failures and Provides feedback to prevent future occurrences.
C onsistent exercise of independent judgment and discretion in matters of significance.
Must be able to work nights and weekends, variable schedule(s) as necessary. An on-call shift may be required for approx. 1 week period every 8–12 weeks (about 3 months). Subject to change.
Other duties and responsibilities as assigned.
Minimum Requirements:
6-8 years designing, building, and operating OpenStack environments supporting high availability (99.99% availability), low latency enterprise applications.
5+ years proficiency in automation and DevOps tools such as Ansible, AWX, Terraform, GitHub
5+ years proficiency with IP Networks and networking design and operations
5+ years hands on experience with server hardware deployments, maintenance, and troubleshooting
Strong Linux administration skills
Strong soft skills,
Good to Haves:
E xperience deploying and operating RedHat OpenStack and/or RedHat OpenShift platforms
Experience engineering and/or operating SAN or C EPH storage systems
5+ years' experience with administering and operating HPE/Dell hardware and firmware
3+ years VoIP (voice over IP) and Telco experience
Proficiency in coding such as Python for automation playbooks
Experience designing, building, and operating Kubernetes platforms desired, but not required .
Experience designing, building, deploying and operating Ceph storage in production environments.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience7-10 YearsSalary:Pay Range: This job can be performed in Denver Campus with a Pay Range of $111,875.85 - $167,813.78Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.