Business Process Director

What you get to do in this role:Define and integrate GTM business capabilities, associated processes and metrics across CSGBuild a 2 to 3-year capability roadmap for CSGWork closely with enterprise and IT architecture teams to provide alignment with CSG architecture directionIn partnership with business stakeholders, build, analyze and transform operating processes across CSG and the enterpriseDevelop and evaluate metrics to measure process improvement outcomes and their alignment with strategic program objectivesCollaborate with Program Managers and Change Management leaders to align activities and conduct change impact analysisProvide business architectural analysis, insights and best practices to portfolio prioritization recommendationsDrive growth mindset and continuous improvement by training yourself and business process managers/analysts within CSGProvide input to the enterprise-wide policies and capabilities roadmap and continuously iterate/maintain for CSG