Description You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships in the growing Marketing/PR industry. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This Beaverton, Oregon Customer Service Representative position could be for you, if you're available for a short-term contract / temporary opportunity. If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you.Your responsibilities in this role
Offer friendly, accurate customer service in a timely fashion
Receive and send written business correspondence
May support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls Requirements - Ability to recognize, evaluate, and resolve problems effectively
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Upbeat, positive attitude and an approach to work rooted in professionalism
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Excellent oral and written communications skills
Ability to interact effectively with internal and external partners and clients/customers
Customer service experience desired
Customer service experience
Microsoft Office Suites experience highly desired
Foundational knowledge in typing 45 - 60 words per minute
Inbound Outbound Calls experience
Adeptness in Administrative Assistance
Experience performing extensive research to resolve complex customer inquiries
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong technical skills including proficiency with MS Office
Customer service and office administrative skills
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .