Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in AML/KYC Product within Consumer and Community Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing features to AML/KYC Functions. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.The AML/KYC Product within Consumer and Community Banking AML/KYC Controls the collection, updating, and view into know your customer information and due diligence to be compliant with Bank Secrecy Act (BSA), PATRIOT Act, FINRA regulatory requirements, and internal KYC Standards. The Update my KYC Area product, aims to deliver best-in-class servicing solutions for AML/KYC functionsJob responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Own and manage Product Initiatives and backlog features end to end
Supports the collection of user research, journey mapping, and analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
3+ Years of experience in Financial Services Industry
Track record demonstrating a high level of personal initiative, strong work ethic, achieving challenging goals, and ability to manage multiple tasks simultaneously
Exhibit an organized and systematic approach to problem solving, understanding of both design thinking and systems thinking
Eagerness to work in a fast-paced, results-oriented, highly dynamic environment
Business project experience delivering technology solutions using Agile methodologies
JIRA experience preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans