Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end user acceptance testing, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.As a Senior Product Delivery Associate in Business Banking, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you partner with product owners and quad teams to create efficiencies that enable successful implementations in an expedient and organized way. Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.Job responsibilities
Lead UAT delivery for key initiatives under multiple work streams for web and mobile applications.
Driving the overarching strategy and planning through execution of product testing, working with initiative owners, product managers, and quad teams
Defining complex test strategies across large, complex, technology-dependent programs and projects that cut across business functional areas
Coordinating and prioritizing testing efforts across multiple functional areas including test planning, execution, and defect management to ensure timely and successful Product delivery
Creating common business specific quality measurement frameworks and tracking improvement against these metrics
Lead projects by tracking progress, anticipating, and eliminating roadblocks. Report progress and test results to project stakeholders and leadership.
Assess and communicate risks, propose mitigation strategies and make recommendations for any potential impacts
Required qualifications, capabilities, and skills
Minimum of 3 years of experience in a Quality Assurance or User Acceptance Testing role
Self-starter with in-depth, hands-on experience driving end to end testing processes
Have a detailed understanding of common defect management tools, detail orientated with flexibility to work across different stakeholders/partners, and an understanding of Software Development Life Cycle and Agile methodologies.
Flexibility and adaptability - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines
JIRA experience - have an understanding of more advanced capabilities such as creating dashboards and complex queries using JQL
A strong understanding of testing methodologies and best practices as they relate to the Product Development Life Cycle
Experience working in an Agile environment and methodologies with Hands-on knowledge of SDLC and Testing methodologies/best practices
Preferred qualifications, capabilities, and skills
Experience in testing frameworks across industries that directly relate to banking or financial services being preferred
Written and verbal communication skills - able to present status, facts, thoughts, and ideas in a clear, concise, convincing, and organized manner
Bachelor's degree in Computer Science, or related field of study, or equivalent relevant experience preferred
Banking, Financial industry experience is a plus
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans