Client Account Representative

Job DescriptionWe are seeking a motivated and detail-oriented Client Account Representative to join our Cleveland team. This position involves managing client accounts, ensuring service satisfaction, and supporting client retention and growth. The ideal candidate will be organized, professional, and dedicated to providing outstanding service.ResponsibilitiesServe as the main point of contact for assigned client accountsBuild strong relationships with clients and understand their business needsMonitor and manage client satisfaction through consistent follow-up and supportCoordinate with internal departments to ensure timely and accurate service deliveryIdentify opportunities to expand services or resolve issues proactivelyMaintain up-to-date records of client interactions and account informationAssist with onboarding new clients and providing product/service guidance