About this role:Wells Fargo is seeking a Business Execution Consultant who will support Merchant Quality Assurance reporting and root cause activities. A qualified candidate will be responsible to compile Quality Assurance testing program data into various formats for various levels of the organization including executive leadership. Qualified candidates will be comfortable identifying data trends, creating easy-to-understand reporting with complex data, presenting to senior level partners and stakeholders, and taking ownership of various reporting and data requirements conducted throughout each month. This candidate will work within the MQA Rising Risk team to perform root cause for underperforming QA programs to define opportunities for improvement by both QA and the partner business. Exemplary attention to detail is required.In this role, you will:
Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
Determine areas of strength or Business Execution opportunity within defined scope of work
Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
Utilize independent judgment to guide moderate risk deliverables
Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
Collaborate and consult with leaders and executive management
Assemble complex data into consumable and concise reporting for varying levels of the organization.
Required Qualifications:
2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Knowledge and understanding of Quality Assurance (QA) in the financial services industry
Experience performing Root Cause analysis within complex data sets
Experience consolidating data and creating reports for senior leadership in an informative, concise manner.
Merchant Services experience
Experience assembling complex data into consumable and concise reporting for varying levels of the organization.
Experience coaching, training, and mentoring others
Issue/Corrective Action experience
RCSA experience preferred
Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
Ability to interact with integrity and a high level of professionalism with all levels of team members and management
Ability to identify and report risk identified following established guidelines
Ability to handle confidential material in a professional manner
Strong organizational, multi-tasking, and prioritizing skills
Strong analytical skills with high attention to detail
Proven ability to work independently within a fast-paced environment
Microsoft Office experience with advanced MS Excel and PowerPoint skills
Job Expectations:
This position is not eligible for visa sponsorship
This position is eligible for a hybrid work schedule
Required to work in one of the listed locations
Posting Locations:
800 S Jordan Creek Pkwy WEST DES MOINES, IA 50266
1525 W W T Harris Blvd CHARLOTTE, NC 28262
1150 W Washington St TEMPE, AZ 85288
Posting End Date:13 Oct 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Company: WELLS FARGO BANKReq Number: R-406296-2Updated: Tue Oct 08 02:21:58 UTC 2024Location: CHARLOTTE,North Carolina