At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.We are looking for a Sr. Manager, Patient Engagement to join our A-team (hybrid/remote). As a Sr. Manager, Patient Engagement at Allucent, you are responsible for the overall coordination and management of Patient Engagement activities spanning both the proposal and study execution stages. Patient Engagement activities cover both Patient Recruitment and Retention and Allucent’s Patient Direct Trials solutions. In this role your key tasks will include:Pre-Award The Sr. Manager, Patient Engagement will be responsible for both the Patient Recruitment and Retention and Patient Direct Trials elements of Allucent proposals:
Will work collaboratively with the other members of Allucent proposal team to develop study specific strategies to address the individual study patient recruitment and retention challenges and identify Patient Direct Trail (PDT) opportunities
Responsible for developing the proposal text and budget to align with both the Patient Recruitment and Retention strategy and the PDT strategy; for the former where necessary will work with Patient Recruitment companies to seek proposals and costed budget aligned with the said strategy and for the later will work with our PDT partners.
Will attend Bid Defense meetings to represent Patient Engagement components of the study strategy (includes both Patient Recruitment / Retention and PDT); this may be either face to face or via Webex.
Patient Recruitment and Retention The Sr. Manager, Patient Engagement will be responsible for developing, managing, and deploying specific Patient Recruitment and Retention strategies and tactics that may include but are not limited to:
Recruitment and Retention materials in line with study need and agreed study scope. These may be developed via a vendor or via our in-house capabilities
Working with and managing digital outreach campaign / vendor in line with study timelines, geographical reach
Coordinating and managing deployment of site-specific strategies such as Clinical Enrollment Managers, Enrollment Assistants or other site supporting tactics as agreed
Working closely with (and in coordination with the sponsor) designated Patient Advocacy Groups to support the study as per agreed scope
Dependent on study scope may oversee and manage junior members of the Patient Engagement team with regards to deliverables, project allocation, utilization and workload and assist this team in managing time and tasks to adhere to study budget and timelines, while achieving quality, compliance and efficiency
Manages the day-to-day functional and organizational activities for assigned studies
PDT offering The Sr. Manager, Patient Engagement will be responsible for coordinating, managing Allucent’s Patient Direct Trial offering
Working closely with our PDT partner and our sponsors to ensure PDT deliverables stay on track and on time
Conduct UAT testing of study specific PDT Patient Apps
Working cross functionally as required by the PDT scope with other Allucent departments such as Biometrics, Project Management, Consultancy, GCO and study start-up
Leadership::
Keeps oversight to ensure compliance to the SOPs and ICH/GCP/regulatory guidelines and best practices as well compliance to the department and project metrics. Where needed, initiates course of action to achieve/ sustain compliance and efficiency
Contributes to Patient Engagement system and process improvement initiatives.
Is an active member of the Patient Engagement management team
Leads by example and encourages PE team members to develop strong solutions for clinical trial delivery
May be assigned as line manager
RequirementsTo be successful you will possess:
Life science, healthcare and/or business degree
Minimum 8 years of experience in drug development and/or clinical research
Excellent knowledge of ICH /GCP, FDA and country regulations
Strong customer service orientation
Demonstrated professionalism and presentation of a positive image of the company
Demonstrated understanding of applicable medical/therapeutic area knowledge and medical terminology
Excellent communication and listening skills, confronting constructively
Fosters learning and the advancement and development of others
Representative, outgoing and client focused
Effective organizational, managerial, and time management skills
Strong analytical and problem resolution skills
Demonstrated ability to lead by example
Demonstrated personal integrity and ethical values
Demonstrated ability to see the bigger context and act appropriately
Ability to establish and maintain effective working relationships with co-workers, managers, direct reports, internal and external clients
Ability to work in a fast-paced challenging environment of a growing company
Proficiency with various computer applications such as Word, Excel, and PowerPoint required as well as CTMS.
BenefitsBenefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via GoodHabitz and internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices (https://www.allucent.com/careers) .“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”#LI-TCW #LI-Hybrid #LI-Remote