Senior Manager, Global Business Controls

Visa Direct is seeking a dynamic Senior Manager, Global Business Controls to help lead our risk management agenda across products, services, and operations. In this high-impact role, you will ensure Visa Direct’s business objectives are achieved in line with our industry-leading Enterprise Risk Management Framework and Risk Appetite. You will be a trusted advisor and first line risk management partner within the business, working at the intersection of innovation, growth, and regulatory responsibility within the fast-evolving payments landscape.As a key member of the team, you will be accountable for identifying, assessing, and mitigating critical risks related to business growth, operations, and new market entry. Reporting to the Chief Operations Officer of Visa Direct, you will collaborate across the COO Leadership Team, reporting lines, and critical enabling functions to drive down risk exposure and strengthen our control environment. Your influence, credibility, and ability to foster genuine followership through trust, collaboration, and support will set you apart as a leader others want to work with. You will drive high-priority projects, lead governance initiatives, and partner across Visa’s global and regional teams—technology, product, operations, compliance, regulatory, legal, sales, and risk—to advance our risk culture and control environment.What You’ll Do:Lead and influence first-line risk management for Visa Direct, supporting business changes, regulated subsidiary deliverables, and new market initiatives, while continuously improving resilience and control effectiveness.Collaborate with global and regional partners—including Technology, Product, Operations, Compliance, Regulatory, Legal, Sales, and Risk—to proactively identify and mitigate risks in our daily operations.Manage, monitor and report on the effectiveness of mitigation measures, partnering with data and insights teams to design and evolve key metrics and indicators.Champion a strong risk-aware culture by building partnerships, coaching teams, and further embedding risk management into day-to-day operations.Stay ahead of industry trends, regulatory changes, and external events, collaborating with experts to address emerging risks and opportunities for Visa Direct and its subsidiaries.Provide timely updates and insights to senior leadership, regulators, and external stakeholders on critical risk and control matters.This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.