Groups and Reservations Coordinator

Are you looking for a job in which you have a lot of (indirect) contact with guests and play an important role for our hotel and our guests?As a Groups and Reservations Coordinator, you are primarily responsible for individual reservations in our hotel. You are therefore the face of Mercure Amsterdam City for our guests. These can be contact persons from companies that arrange overnight stays for several people, as well as guests from the Netherlands or abroad with questions about, for example, breakfast or nearby attractions. All types of guests can contact you and you ensure that everyone is satisfied and that everything is arranged perfectly.You promote team spirit and contribute to the results of the department. In addition, you communicate easily with other departments and you are able to switch quickly between different activities.