Metropolis by Marcus Samuelsson is a vibrant contemporary American restaurant from Marcus Samuelsson within the Perelman Performing Arts Center.
Essential Duties and Responsibilities
Lead the delivery of exceptional culinary and beverage experiences for guests
Foster a positive and collaborative environment, maintaining enthusiasm and celebrating success
Provide hands-on leadership, development, and motivation to ensure high-quality service
Identify areas for improvement in guest satisfaction and support corrective action plans
Oversee day-to-day operations, including scheduling, inventory, and financial performance
Meet and/or exceed financial obligations and profitability through overseeing and actively participating in sales, labor productivity, cost control, and effective purchasing including anticipating revenue/cost problems and managing the timing of discretionary expenditures
Develop strong relationships with vendors and fosters community engagement
Monitor adherence to health and safety regulations and company policies
Support diversity and inclusion initiatives, promoting a respectful, safe, and harassment-free environment
Required Experience and Qualifications
Minimum 2-3 years of experience managing a premium food and beverage operation
Experience with restaurant openings, hiring, training, and maintaining operational excellence
Knowledge of finance, HR, procurement, and operations
Proven conflict resolution and service recovery skills
Strong verbal and written communication skills, leadership experience, and interpersonal skills
Familiar with sanitation procedures, as well as standard food and beverage equipment maintenance. (Holds required DOH Qualifying Certificate in Food Protection.)
Excellent professional presentation
Flexibility to work evenings, weekends, and holidays
We are an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.