Description A non-profit is looking for a Sr. Accounts Receivable Specialist to join their team on a temporary to permanent basis.Reporting to the Manager, Accounts Receivable, this position requires work in coordination with the Member Engagement Teams, New Sales Team, members of the Finance team as well as others across the organization. Responsibilities include: Managing the financial records for over 120+ new corporate members and 3,000+ existing council members, including the invoicing and collecting of membership fees as well as reconciling the CRM system (TCB internal database, SUGAR) to monthly reports and the Solomon Accounts Receivable System Module; assisting with monthly close; as well as entering invoices into Concur.
Manage invoicing and collections for U.S. Council business– revenue of approximately $36M.
Provide excellent customer service to members regarding collection issues and resolve client discrepancies on invoices.
Manage Membership 90-day invoice process by checking with all key stakeholders (AD and MEP teams) to ensure we are communicating with our customers in the most effective and efficient manner.
Generate approximately 3,000+ renewal invoices, approximately 120+ new sale invoices, check for accuracy and send on a regular basis.
Collections – weekly following up to customers with invoices older than 30 days.
Handle replies and track responses in a timely manner
Enlist the efforts of the member engagement teams and senior management when necessary to accelerate the collection process and ensure memberships are cancelled in a timely manner.
Establish and maintain effective and cooperative working relationships with member engagement teams, communicating consistently on Requsts to Quits (RQs) and other customer issues.
Work directly with customers’ procurement departments and accounts receivable to ensure payments are received in a timely manner.
Prepares council membership and new sale payment reports, aging reports, to be used by management.
Work with the Associate, Budget & Expense Management, US Councils, to support collections under new council business structure.
The management of various global vendor platforms and works with TCB customers to maintain vendor registration portals in order to submit electronic invoices for TCB to receive approximately over $1 million in payments.
Requirements
· Bachelor’s degree, preferable in an accounting/finance related area.· Minimum of 3-5 years of related business experience in accounts receivable.· Excellent verbal and written communication skills. · Organzied and detail oriented · Customer focused with excellent interpersonal skills.· Strong computer skills, particularly in Excel and Microsoft Outlook · Thorough knowledge of data management tools including customer relationship databases, and the use of information available in databases and on the internet.· Self-motivated with the ability to work with minimal supervision.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .