New Hamptons Restaurant is in need of servers with daytime AND nighttime availability! Please email your resume for consideration.
Note: We are not offering housing at this time.
Responsibilities:
Prepare room for dining by setting napkins, service plates and utensils, and water cups on each of the tables including outside dining as applicable.
Protect establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies
Provide a welcoming greeting and take food and drink orders from guests accurately and with a positive attitude and using our POS handheld system Toast.
Help guests select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen is running out of any items, etc.
Transmit orders to the bar and kitchen by recording guests' choices; identifying guests' special dietary needs and special requests through our POS system Toast.
Keep kitchen staff informed by noting the timing of meal progression
Serve orders by picking up and delivering guests' choices from the bar and kitchen if needed; deliver accompaniments and condiments from service stations.
Maintain table maintenance by performing steps of service and removing courses as completed, if needed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Following basic service steps and properly opening and pouring beer, wine, low alcoholic beverages at the tableside.
Obtain revenues by totaling charges; issuing bills; accepting payment; informing bill and payment progress to the host team; returning change or credit card and signature slip to guests.
Conclude dining experience by acknowledging choice of restaurant; inviting guests to return.
Contribute to teamwork each shift by assisting other team members with delivering food, drinks, and/or desserts to guests that might not be in your assigned section.
Perform basic cleaning tasks as needed or directed by a supervisor or manager.
Fulfill both assigned and running side work throughout the shift.
Ability to handle money accurately and operate the TOAST POS system
Assist with special events as needed
Adhere to grooming and appearance standards consistently
Promptly address customer service issues and refer customers to management when necessary
Other duties as assigned by ownership, management, or supervisors
Requirements
Basic verbal communication skills
Passion for food & beverage
Ability to work in a friendly relaxing demeanor with quick customer service
Ability to understand and follow written and verbal instructions
Ability to multitask
Detail oriented
Legal authority to work in USA
Qualifications:
Must be 18+ years of age
High school diploma/GED preferred
2+ years NYC server experience preferred
Excellent oral communication skills required
Positive interpersonal skills required
Strong customer service skills required
Ability to speak English and be able to write in basic English (multiple languages a plus)
Food Handlers Certification
Be able to stand for long periods of time
Knowledgeable of Toast POS software a plus