Job Title: Assistant General Manager
Job Type: Full-Time
Location: Bridgehampton, NY
We are currently seeking a passionate and experienced Assistant General Manager to join our team at Arthur & Sons NY Italian, a new restaurant in Bridgehampton. This is an excellent opportunity for someone who is looking to take that next step!
Responsibilities:
Effectively manage team members, including all FOH & BOH departments, to ensure team objectives and sales goals are being carried out.
Work with the Human Resources Department to ensure policy and procedures are adhered to every day.
Assist Human Resources department in employee hiring, interviews, disciplinary actions, and coaching by scheduling HR meetings with staff members and potential candidates.
Update and streamline A la Carte SOP’s, and assist in the training of staff. - Oversee comp/void reporting and tip reporting and payroll efforts.
Provide daily walkthroughs to inspect the restaurant as well as upkeep of all building and equipment (FOH & BOH) maintenance and cleanliness and report them in a timely fashion.
Observe the flow of guests, and assist management, and staff in expediting a smooth a la carte service.
Oversee and provide exemplary customer service, including but not limited to maintaining customer relationships and ensuring repeat customers.
Communicate with the Sous Chef, Executive Chef, Corporate Executive Chef, and General Manager regarding pace of service, special needs, general guest satisfaction, and recommend disciplinary actions to the Human Resources department, as needed.
Ensure a safe working and guest environment to reduce the risk of injury and accidents.
Complete accident reports promptly in the event that a guest or employee is injured.
Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality, and cleanliness.
Investigate and resolve complaints concerning food quality and service.
Ensure excellent customer service by leading and developing the FOH team.
Assist the General Manager with overall restaurant operations.
Draft and submit to the General Manager all staff schedules, and confirm schedules are posted no less than 7 days from the next work week, and ensure all par levels are being met.
Consistently evaluate employee schedules, availability, timesheets, and requested time off, and submit for approval within 24 hours from service dates.
Ensure that employee rates, and tip tier changes are submitted to HR in a timely manner for approval.
Work with our Accounts Payable Department to keep a constant evaluation of the company's P&L, and labor costs (including management), and review labor budgets with the Executive Team & Ownership on a consistent basis.
Conduct thorough full building facility walkthroughs daily.
Requirements:
At least 5 years of experience in hospitality management.
Strong communication and leadership skills.
Proven success in managing teams and achieving business objectives.
Knowledge of food safety and sanitation regulations.
Ability to work flexible hours, including nights, weekends, and holidays.
Proficient in Microsoft Office Suite, G Suite, and POS systems.
Housing not provided
Equal Opportunity Employer
Arthur & Sons is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state, or federal law.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.