Sales Operations Specialist

Title: Sales Operations SpecialistCompensation: $55,000 - $60,000Application Deadline: May 18, 2025About the RoleAs a Sales Operations Associate, you'll be the cornerstone of our sales team's efficiency and effectiveness. You'll act as the central point of communication between our sales team and key departments such as event delivery operations, product, finance, billing, and editorial. Your role is crucial in optimizing sales processes, ensuring data accuracy, and driving business growth.Key ResponsibilitiesCRM and Data ManagementOwn Salesforce CRM for assigned business portfolios, ensuring accuracy in reporting, forecasting, and account/opportunity managementMaintain data integrity across multiple systems (Salesforce, Excel, Oracle, SAP, Intacct)Manage event, sponsorship, subscription, and digital media inventoryProcess Optimization and SupportIdentify and implement improved sales processesDocument and record evolving sales enablement processesSupport onboarding and ongoing training for sales representativesAssist in executing contracts, RFPs, and partnership agreementsReporting and AnalysisPerform sales analysis and provide management with cost/risk analysis and trend dataSupport optimal sales reporting, KPI tracking, and analyticsContribute to forecasting and business planning initiativesCross-functional CollaborationPartner with sales reps, management, and other key stakeholdersFacilitate process compliance through support and reportingAssist in ensuring overall client satisfaction, customer retention, and increased spendBusiness Understanding and InnovationDevelop a deep understanding of event, subscription, media, and other process workflowsContribute to shaping the evolving business by identifying process improvementsSupport change management initiatives and new business venturesProblem-Solving and CommunicationIdentify issues, investigate root causes, and support a solution-oriented environmentEffectively communicate with various teams and stakeholdersAssist in resolving complex queries related to international client compliance, contract/legal compliance, and billing/AR inquiriesWhat We OfferA dynamic, fast-paced work environmentOpportunity for professional growth and skill developmentCollaborative team culture focused on innovation and excellenceCompetitive salary and benefits package