Director, Sales Training and Enablement

The Director, Sales Training & Enablement is responsible for the global training strategy for various sales transformation initiatives that will drive our revenue growth. This role will serve as a trusted advisor and partner to Global and Regional Sales Excellence teams and will drive learning initiatives focused on the selling in a multi-product B2B environment to maximize sales. The ideal candidate has experience developing and executing the sales learning strategy in partnership with sales enablement/excellence functions at a high growth company. In addition, the candidate will have experience building strong and collaborative relationships with cross-functional stakeholders at all levels to understand needs and provide well defined learning solutions to maximize impact and drive consistent results. This position will report to the Senior Director / Dean of Sales College, Visa University. With Visa’s strategy and priorities in mind, you will conduct root cause analysis, assessments, and synthesize performance data to identify skill and knowledge gaps. Reporting to the Global Head of Sales Learning, you will partner with Visa University (VU), the People Team, and business colleagues to close those gaps by creating and deploying solutions that leverage the 3Es of development (Experience, Exposure, Education). This includes performance improvement, measurement strategies, change initiatives, programmatic recommendations, and curriculum design.Essential FunctionsWith the guidance of the Sales College leader, develop an overall learning strategy and implementation plan for priority Sales initiatives –i.e. B2B solution selling, deal structuring, commercial acumen, Sales skill, sales leader effectiveness, etc. - that meets global needs and promotes and facilitates a high performance culture.Manage stakeholder relationships and cultivate mutually respectful relationships across the organization. Guide business clients through goal definition, opportunity identification, and solutions using problem-solving principles.Serve as a performance consultant and collaborate with global and regional business partners to determine strategic learning needs of the organization. Understand key business drivers and operational infrastructure.Use design expertise, business acumen, and influencing skills to design, curate or build the most impactful learning solutions. Be adept at both designing learning programs as well as providing strategic direction for work done by other partners/vendors.Develop an overall learning strategy and implementation plan for the business-specific initiatives that will drive growth, aligned with business objectives and key KPIs.Engage, collaborate and partner with colleagues and resources within the Visa University organization as needed to successfully support and fulfill learning solution delivery.Leverage existing VU platforms and tools to more efficiently obtain feedback, deliver training globally and measure learning effectiveness to drive continuous improvement. Develop, implement, and evaluate the effectiveness of programs in partnership with the Data Analytics team. Leverage analysis of on-going programs and initiatives in enhancing future strategies and tactics.Create a network of external content providers/experts as appropriate to ensure best-in-class solutions for each business objective.Support planning, budget and resource forecasting as required to maximize operational efficiencies.This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.