Reporting to the General Manager for Catering & Retail, the Assistant General Manager of Catering provides leadership and management for all activities related to the catering sales and banquet teams.
Over-site of the catering operation and its activities with the primary goals focused on successful execution of events and excellent customer service for clients.
Ensure clients expectations are being met (event budgets, menus, presentation/service, etc).
Regularly interact with clients to network and gather feedback about the operations and to maintain effective and collaborative relationships on and off campus clientele.
Responds to escalated client concerns.
Oversee and administer a variety of fiscal and administrative functions to ensure successful and compliant operations: maintenance and use of the catering software system(s), billing and collections, reconciling of accounting activities and associate reporting, purchasing of goods and services, contract management, menu review, use of alcohol contract, etc.
Direct supervision of 4 Sales Managers and 1 Banquet Manager (hiring, training, evaluating, etc) and senior-level supervision of department’s human resources – 2 Banquet Captains and up to 70 students/temporary employees.
Lead and direct hiring efforts, staffing levels, scheduling, etc for full-time and student/temporary staff.
Focus managers on delivering training programs for staff.
Apply here: https://jobs.montana.edu/postings/47390