Job Details

ID #51967858
Estado Missouri
Ciudad Kansas city
Full-time
Salario USD TBD TBD
Fuente Missouri
Showed 2024-06-24
Fecha 2024-06-24
Fecha tope 2024-08-23
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Teen Services Associate North-East branch

Missouri, Kansas city, 64101 Kansas city USA
Aplica ya

Basic Information

Reports to Assistant Director of Youth and Family Engagement

40 hours/week

Wage: $19.51 per hour

Position open until filled

Job Summary

Under the general supervision of the Assistant Director of Youth & Family Engagement (YFE) in cooperation with the North-East Branch manager, provides and promotes Library youth services. Working with the YFE Youth Librarian based at the North-East branch, provides leadership for the North-East Branch’s teen services. Reaches out to share Library services with youth at community locations such as youth-serving organizations, schools, and after-school environments. Contributes to system-wide programs, events, and initiatives for youth and families.

Duties

· Seeks to engage youth voice in determining the programming, services, and resources the Library offers. Maintains a presence in the teen area of the branch particularly during the after-school hours. Provides outreach to schools and community agencies that serve teens as opportunity and time allows.

· Works independently and with colleagues to advocate for teen services within the library and in the community and to generate publicity for teen programs and services at the North-East Branch. Contributes to the Library’s social media efforts for teens. Promotes the youth collections and other relevant resources through social media, outreach, and in-Library displays.

· Participates in the planning and implementation of system-wide programming such as the Summer Reading/Learning Program. Communicates effectively with branch staff regarding system-wide teen programming. Supports branch and YFE leadership in developing programming and services for teens.

· Maintains effective, courteous working relationships with all Library customers and staff. Establishes mentoring relationships with youth who utilize the North-East Branch.

· Meets regularly with the Assistant Director of YFE to communicate concerns, share ideas and information, and solicit input or help as needed.

· Maintains accurate statistics for programming and services.

· Provides basic circulation and reference assistance including assisting with library cards and accounts, explaining library policies and procedures, providing library instruction, answering reference questions, and recommending materials.

· Cooperates with the Collection Development Department to meet any needs for North-East’s youth collection.

Requirements

Ability to create a welcoming environment for teens.

Outstanding customer service skills and a passion for providing quality service.

Working knowledge of teen literature and online resources and the ability to promote usage of these materials.

Excellent oral and written communication skills. Ability to follow oral and written instructions.

Computer skills including assisting patrons with their usage of Library-related technology.

Experience working with and advocating for youth.

Understanding of youth development.

The ability to speak and understand English is required. Additional consideration may be given to individuals that are fluent in any non-English languages spoken in the Kansas City area including Somali, Swahili, Spanish, Arabic, French, Dari, Pashto, and Vietnamese.

Schedule

Mon 11:30 a.m. – 8:00 p.m.

Tue 11:30 a.m. – 8:00 p.m.

Wed 11:30 a.m. – 8:00 p.m.

Thu 8:30 a.m. – 5:00 p.m.

Fri 8:30 a.m. – 5:00 p.m.

Occasional other evening/weekends for special events

How to Apply

Please apply for this position through our web application system at https://kclibrary.org/jobs. Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

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