Working Title: Windows Server AdministratorJob Class: Information Technology Specialist 3Agency: Minnesota IT Services
Job ID : 77263
Location : St. Paul
Telework Eligible : Yes #LI-Hybrid
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 06/22/2024
Closing Date : 06/28/2024
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Office of Enterprise Tech
Work Shift/Work Hours : Not Applicable Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $31.47 - $51.73 / hourly; $65,709 - $108,012 / annually
Job Class Option : Network
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Exempt - Administrative
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.The purpose of this position is to administer critical management of information systems used by all divisions within MNIT Services and MNIT’s customers. The incumbent will perform day to day maintenance efforts as well as participate projects across the Enterprise, including physical and virtual servers on prem and in the cloud (Azure), to ensure stable continued operations in a compliant manner and to deliver feature and capacity enhancements through projects as required.Responsibilities include managing major technologies and/or supporting technologies as follows:
Provide analysis of network computing operations, maintenance, and support (major)
System rebuild/replacement projects, utilizing a Cloud-First strategy (major)
Meet with MNIT stake holders to elicit needs, establish project plans, and agree upon strategies (major)
Act as a point of escalation to lower tiers of support for server hardware and software and administration (major)
Server activity monitoring (major)
Provide additional support for managing, troubleshooting, and ensuring the stability of the MNIT Enterprise server infrastructure and MNIT Enterprise Active Directory (as appropriate) infrastructure and configuration according to industry best practices and security requirements (major)
Ensure that all systems have malware/antivirus protection as is appropriate (major)
Plan for, test, and implement infrastructure firmware, operating system, and driver patching (major)
Evaluate security recommendations for server build standards (lead)
This position is currently eligible for full-time telework:
Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
Minimum QualificationsCandidates must clearly demonstrate all of the following qualifications in their resume:Position requires a minimum of three (3) years of IT related experience in server/hosting systems, network technologies, ticketing system, and Windows server technical support experience within a hybrid on prem and cloud hosted environment.Experience must include:
Advanced knowledge of Window Server administration.
Knowledge of Azure DevOps, including Infrastructure as Code and Configuration Management.
Sophisticated troubleshooting ability, including the ability to create and test hypotheses based on relative likelihood, a willingness and ability to creatively consider all possible causes for a problem and test appropriately.Advanced experience in problem diagnosis, remediation and testing.
Knowledge of Microsoft Operating System scripting, including batch file creation, PowerShell, command-line registry manipulation, scheduled tasks and command-based configuration.
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem-solving.
A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.Preferred Qualifications
Knowledge of Active Directory and Group Policy implementation and best practices.
Knowledge and understanding of Windows server operating systems, including installation, configuration, monitoring and maintenance of the operating system(s).
Experience and understanding of server administrator concepts, including server creation, physical server conversions and host server operations.
Additional RequirementsIt is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
CJIS Background Check
Other legally required checks
Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.AN EQUAL OPPORTUNITY EMPLOYERMinnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.