OverviewDo you enjoy marking things off your to do list?We at Fairview Health Services are looking for an Administrative Secretary to work in the Transplant department on the University of Minnesota Campus- East Bank! This is a casual role, meaning all hours are as needed. This position is a part of the AFSCME union.Responsibilities Job DescriptionThe Administrative Secretary provides clerical and secretarial support to assigned area(s) and acts as a resource for area operations. This role is accountable to set the tone for a positive and caring experience with internal and external customers.Provides coordination of written and verbal communication to support day to day operations.
Displays expertise and is the resource's authority in how to use the phone system.
Promptly and expertly answers, screens, and responds to telephone calls, greets and advises visitors, demonstrating excellent customer service.
Resolves most efficient and effective way to meet caller needs
Promptly check and respond to voicemail. Takes and routes concise message and responds as requested.
Reviews and routes inter-departmental and postal service mail
Provides secretarial support including word processing; composing and proof reading correspondence, reports or informative packets; presentation and report development; copies, scans, faxes, collates and distributes as required.
Accurately completes word processing including, but not limited to the creation and proofing of letters, agendas and mailing labels.
Assists in maintaining databases and associated files and records on a regular basis according to established procedures.
Captures information and prepares summaries as requested. May enter data into databases, spreadsheets or EMR system. Handles related work and data flow as needed.
Develops and implements office procedures to maintain systems and records.
Orders office supplies and maintains equipment.
Locates and orders repair and/or service requests.
Prepares invoices for payment.
Schedules/coordinates meetings; appointments; handles calendars for department staff. This could include scheduling meeting rooms, reserving AV, making catering arrangements, booking travel, crafting agendas and/or other materials needs, sending out announcements, managing Outlook calendars, and email communicationsQualificationsRequired
6 months clerical and office experience
courses or workshops in word processing, outlook and spreadsheets including 6 months experience with EPIC.
excellent organizational skills, attention to detail, written/electronic & verbal communication skills with ability to write and edit professional communications.
ability to make independent decisions regarding duties to perform a wide range of tasks in a professional manner.
Preferred
Vocational/Technical Training or related Associate Degree
1-2 years office and clerical experience
We are also looking for people with the following skills: High standard of creative prioritization skills and priority setting. Shown focus on customer service/patient care with every interaction. Excellent public relations and communication skills. Work as an effective team member to deliver outstanding care. Ability to use appropriate computer applications. Ability to work independently, demonstrate critical thinking skills and engage in ongoing process improvement. Ability to accept change.EEO StatementEEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status