Customer Account Representative

Job DescriptionWe are currently seeking a detail-oriented and results-driven Customer Account Representative to join our team. This role focuses on building and maintaining strong relationships with clients, ensuring satisfaction, and managing account performance. The ideal candidate is customer-focused, proactive, and thrives in a fast-paced setting.ResponsibilitiesServe as the primary point of contact for assigned customer accountsUnderstand client goals and deliver tailored solutionsMaintain and update customer records and account informationResolve client concerns and inquiries efficiently and professionallyMonitor account performance and prepare regular status reportsCollaborate with internal departments to ensure client needs are metIdentify upsell opportunities and support business development