ACMT Clinical Program ManagerApply NowHow to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.SummaryThis position is a unique role that combines clinical social work, complex case management, community outreach & advocacy, program development, and leadership opportunities in caring for our most complex adult in-patients. Successful care coordination and execution of care transitions for complex behavior health and complex medical health requires focused and targeted interventions that are time intense.Pivotal clinical role to remove barriers to inpatient progression through their expected length of stay, to improve patient access and to enhance quality of care using clinical expertise, leadership, situational and organizational awareness, and critical thinking skills.The management of inpatients with complicated medical and psychosocial factors is difficult and often leads to long length of stay, increased hospital costs, and added frustration for the patient, family, and staff. This role will create outcomes for the patient and family by managing complex biopsychosocial and medical comorbidities while navigating systemic gaps in the transitions of care setting.Works with other healthcare providers and patients in a respectful, collaborative, and supportive manner to achieve patient flow and safety priorities.The goal of this position is to develop effective and focused treatment plans to achieve clinical outcomes and stability to discharge, clarify which patients may require additional consults, referrals, to the ethics committee, reduce cost per case, reduce length of stay (LOS), and provide targeted interventions for our complex population in an expedited manner.Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.Why Join Michigan Medicine?Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.What Benefits can you Look Forward to?
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities
On the basis of preliminary risk screening and referrals the clinician will assesses patient and family's biopsychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to illness and ability to cope.
Leads the development of a plan of care with the multi-disciplinary healthcare team, patient, family and/or caregiver.
Collaborates the discharge planning activities for complex patients with the care team in order to ensure a timely discharge and to provide appropriate linkage with post-acute care providers.
Strong collaboration with Care Management staff for early notification of complex patients.
Flagging patients using daily reports generated to assist with the identification of at-risk patients.
Aligns with families exhibiting complex family dynamics that impact directly on patient care and discharge.
Communicates with the healthcare team regarding the discharge planning status of all patients referred.
Provide education and consultation regarding resources, collaborate to develop a discharge plan, and facilitate and monitor its implementation.
Assist patient/family adjust to and cope with the illnesses, diagnosis, treatment options and prognosis.
Through advanced practice skills mobilizes resources to reduce risk for our most vulnerable patients.
Educates patient, family, care team, post-acute options, and addresses issues of choice.
Works closely with community mental health, group homes, area agencies, community nursing homes, home health agencies, and air ambulance providers to ensure safe handoff and improve patient satisfaction. Serves as a liaison between the hospital and the community.
Identifies reports and resolves actual and potential delays in service and inappropriate use of resources.
Coordinates referrals to the next level of care i.e., SNF, LTAC. HHC, Hospice, Group Homes, Assisted Living and Air Flight Travel -Air Ambulance.
Appropriately documents in appropriate system, those patients identified as high risk for complex case management and enters all interventions
Identifies and refers potential quality concerns to the Inpatient Complex Case Management Planning Committee who would then refer to the Executive Leadership Committee. Ad hoc members for consultation would include Quality, Risk Management, and Legal Affairs.
Provide supervision of LLMSW's with less than 4,000 hours of hospital experience, ensuring requirements mandated by the State of Michigan. Provides mentorship to all levels of social work in current social trends and practice.
Performs other duties as assigned.
Required Qualifications
Demonstrated experience with the electronic health record
Ability to develop effective relationships with range of stakeholders and use influence to resolve issues
Strong critical thinking skills
Experience in risk management and root cause analysisExcellent written and verbal communications skills
Master's degree in Social Work from a school accredited by the Council of Social Work Education or equivalent is required. Must have current clinical license to practice in the State of Michigan. Clinical practice concentration and field practicum or recent work experience in a hospital preferred.
3 to 4 years of clinical social work experience in an acute care hospital setting with entering patient care data and abstracting data from an electronic health record (e.g., Epic)
Desired QualificationsThe ideal candidate will have significant medical social work experience, strong assessment skills, the ability to establish therapeutic relationships quickly, and to relate well to a diverse population. The ability to work independently and be self-directed in a variety of stressful and demanding situations is essential; critical decision making, excellent assessments, brief interventions and multi-tasking are only several of the advanced skills required for success.
Ability to interview, assess, problem solve and organize. Ability to identify appropriate community resources on assigned caseload and to work collaboratively with patient, families, interdisciplinary team, and community agencies to achieve desired outcomes.
Possess interpersonal communication negotiation skills in interactions with patient, families. Physicians and health care team colleagues.
Maintain a current working knowledge of services available in the local community, particularly services available to patient with limited or non-existent payment resources.
Be flexible and committed to the team concept
Demonstrate teamwork, initiative, and willingness to learn
Be open to new learning experiences, flexible, open minded and adaptable to change.
Demonstrates customer service values
Accepts and respects diversity without judgment
Be self-directed
Experience in patient flow, such as within care management training in performance improvement. Background in data interpretation.
Background ScreeningMichigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.U-M EEO/AA StatementThe University of Michigan is an equal opportunity/affirmative action employer.Job DetailJob Opening ID249673Working TitleACMT Clinical Program ManagerJob TitlePatient Placement CoordinatorWork LocationMichigan Medicine - Ann ArborAnn Arbor, MIFull/Part TimeFull-TimeRegular/TemporaryRegularFLSA StatusExemptOrganizational GroupUm HospitalDepartmentMM OH Care MgtPosting Begin/End Date5/29/2024 - 6/12/2024Career InterestHealthcare Admin & SupportApply Now